Last updated: June 2026
1. Introduction
1XROLL Malaysia (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and the choices available to you.
2. Information we collect
We may collect information you provide directly, such as name, email address, phone number, and payment details when you register or transact on the Platform. We also collect technical data automatically, including IP address, browser type, device identifiers, and usage patterns to improve security and performance.
3. How we use your information
We use personal data to create and manage your account, process deposits and withdrawals, verify identity, provide customer support, send service-related communications, prevent fraud, and comply with legal obligations. Marketing messages are sent only where permitted and you may opt out at any time.
4. Cookies and analytics
Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may limit some features of the site.
5. Sharing of information
We do not sell your personal data. We may share information with payment processors, identity verification providers, game suppliers, and service partners who assist in operating the Platform, subject to confidentiality obligations. We may also disclose data when required by law or to protect our rights and users.
6. Data security
We implement industry-standard safeguards including SSL encryption for data in transit and access controls for systems storing personal information. No method of transmission over the internet is completely secure; we encourage strong passwords and account protection on your side.
7. Data retention
We retain personal information for as long as your account is active and as needed to fulfil legal, regulatory, and operational requirements. When data is no longer required, we delete or anonymise it in accordance with our retention policies.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact our support team through the Platform or via Telegram.
9. Third-party links
Our website may contain links to third-party sites, including the 1XROLL gaming platform and social channels. We are not responsible for the privacy practices of external websites. Please review their policies before providing personal information.
10. Changes to this policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.